سياسة الخصوصية

Last updated: June 2026

1. Who we are

ONC Pharmaceutical ("we", "us", "our") is a Dubai-based global pharmaceutical supplier. This policy explains how we handle personal data submitted through forms on www.oncpharma.com, including the contact, partnership, product request, and patient access forms.

2. Information we collect

Depending on the form you complete, we may collect:

• Identity and contact details (name, email address, phone number, country, organisation).
• Enquiry details (subject, message, product of interest, quantities, role).
• For patient access requests: date of birth, requested medicine, prescribing physician, and any prescription documents you choose to upload.
• Technical data such as IP address and browser information, recorded for security and fraud prevention.

3. How we use your information

We process your data only to:

• Respond to your enquiry and provide the products or services you request.
• Evaluate partnership, customer, or supplier applications.
• Coordinate patient access and named-patient supply where applicable.
• Comply with legal, regulatory, and pharmacovigilance obligations.

4. Legal basis & your consent

We rely on your explicit consent, which you provide by ticking the consent box before submitting a form, as well as our legitimate interest in responding to enquiries and our legal obligations as a regulated supplier. You may withdraw your consent at any time by contacting us (see section 8).

5. Storage & security

Submitted data is stored in our secured database and notified to our team by email. We apply appropriate technical and organisational measures to protect your information and restrict access to authorised personnel only. Health-related information is treated as sensitive and handled with additional care.

6. Data sharing

We do not sell your personal data. We may share it only with trusted partners (such as licensed manufacturers, logistics providers, or regulatory bodies) strictly where necessary to fulfil your request, and always under appropriate confidentiality safeguards.

7. Data retention

We keep your data only as long as necessary to fulfil the purposes described above and to meet legal and regulatory record-keeping requirements, after which it is securely deleted.

8. Your rights

You have the right to access, correct, or request deletion of your personal data, to object to or restrict its processing, and to withdraw consent. To exercise these rights, email us at info@oncpharma.com or call +971 58 597 4630.

9. Cookies

We use minimal cookies, including a cookie that remembers your selected language. No advertising or third-party tracking cookies are used.

10. Updates to this policy

We may update this policy from time to time. The latest version will always be available on this page.